Name it Like it is

   
 
 
 

The importance of knowing names

Do you know what your name means? Do you know your name! And finally, can you tell me your name! This column will not answer any of these questions, but it will tell you a reason for names.
The reason for names is - and don't let this surprise you - I don't know. I didn't bother to research it. But if I had, I'm sure it would be something like "to differentiate knowledgeably between beings" (i.e., to know who you are talking to, talking at, or being ignored by).
Dale Carnegie, in his book How to Win Friends and Influence People, said that using another person's name shows a high degree of honor and respect. This honoring endears you to them, and thus you "Win Friends."
Imagine, if you will, that everyone on campus knew everyone else's first name. Imagine also a world where it rained donuts and rivers were pure chocolate.
Okay, now back to reality. The problem is that most people don't know or remember other people's names, if they even bother to ask. I first noticed this problem while at my wing table in Marriott. I like to say "hi" and ask for a brief synopsis of how everyone's life is. The problem is that I never listen for a reply. The art to me is in the asking, not the listening. Hey, what do you expect! I'm a journalist!
So now I'm in the midst of a deep soul-searching conversation with a girl on Kalah (my sister wing) and I have no idea what her name is. Go ahead and laugh at me buddy, but you know you do it to.
Another problem is that it sometimes takes a moment for names to register. I'11 be walking around ORU, careful to avoid any trees, when someone will say, "Hi, Phil. I liked your last article" or "Yo, Phil. Don't quit your day job!" or something encouraging like that. I will look up, give him the patented "nose tile/ head yank upward with a smile" greeting while my brain searches its cell for the name. A good 20 seconds later it will hit me. This is why I am often caught yelling back at someone from across campus, "Hi, Autumn, fine and how are you doing!". So, if I have done this to you, I do apologize; please don't be offended, and please don't TP my car. The rust will get offended.
Obviously, it is understandable to be offended if someone who should know your name doesn't. Just remember how many times you have forgotten things yourself, and be more understanding. Most things people are offended by are not done intentionally.
One way I have overcome this is to always introduce myself. It has become something of a bad habit. I will introduce myself to my parents "Hi, Mom. This is your son Philip. You may remember me from such events as giving birth and paying college tuition." And to my girlfriend, "Hello, Tamara. This is Philip Pfanstiel. You may remember me; we've been dating for two years now."
A person that I really respect recently asked me why I always reintroduce myself to him. Simply put, I don't want to risk him not remembering me.
This may be a good suggestion for those of you who are offended when people don't Xmember your name. Try reintroducing yourself.
Another good suggestion that I have heard - I forget who from for remembering the name of someone you meet, is to use that person's name three or four times in the immediate conversation. Besides, it's better to work through pronunciation and confirm that you have the right name when you first meet them, rather than, let's say, once you are married.
Of course, with any major lifestyle change (i.e., acknowledging the existence of other people) there will be difficulties. You will, despite your efforts, forget someone's name or confuse them with someone else or call them by the name of one of their siblings ("Hi! My name is Sam's brother"). The best recovery that I have found is to ask again, while apologizing profusely. It is amazing to me how forgiving people will be if they are not ignored.
 
     
     
     
     
     
     
     
     
   
by Philip Pfanstiel
© 1997 The Philip Pfiles published Feb 3, 1997